APC management recognizes that Safety, Quality & Environment are crucial for assuring business sustainability, profitability and growth. Therefore, a Quality Assurance Department was established to ensure the establishment, effective implementation and continual performance improvement of an Integrated Safety, Quality & Environment Management System according to the relevant updated local and international standards.
As a result of management commitment at all levels, the cooperation of all departments through active participation in internal audits and management review processes, and the effectively implemented awareness programs, APC successfully achieved certificates of compliance of the following international and local standards:
1. Occupational Safety and Health Management System Standard –OHSAS -18001 on May-15 -2004, being the second company in Jordan to achieve this certification.
2. Environmental Management System Standard (EMS) -ISO -14001:2004 on May-18 -2005, being the first company in Jordan to achieve this certification.
3. Quality Management System Standard (QMS) - ISO -9001:2000 on June - 07-2001, being one of the pioneers companies in Jordan to implement this standard.
4. Quality Management System Standard (QMS)- ISO- 9001:2000 on August-05-2004 for our APC Hospital and Clinics.
5. “General requirements for the competence of testing and calibration laboratories” standard-ISO-17025:2005 on September-23-2008, as a result of which our APC laboratory was certified as an accredited laboratory at local and international levels.
6. Jordan Quality Mark on March-18 -2004.
Another aspect of significant improvement was the inauguration of a Civil Defense Center on October-01-2010. A building was constructed specially to serve APC emergency needs according to an agreement with Civil Defense. The building and equipment were provided by APC while highly trained and competent manpower were provided by Civil Defense. This new center will significantly improve the emergency rescue services in APC by reducing the emergency response time, especially in critical situations and make available the full resources available to Civil Defense.